1. How do I send images for my order?
When purchasing your item you can either download your image with your order OR for multiple images please email images to firstname.lastname@example.org
Also, Please state your name clearly in the email, so the images go with the correct order.
2. How do I pay for my order?
All orders can be paid for Via
PAYPAL / BANK TRANSFER / CHEQUE / POSTAL ORDER / CARD PAYMENT OVER PHONE
In order to pay through Paypal you do not need a paypal account, you are able to use a credit/debit without opening an account. You can also pay by Cheque/Postal Order (postal orders uncrossed please) – Payable to Mrs Christine James-Crisp
3. Dispatch Time
All items are posted within 2 working days. Dispatch on personalised items is within 2 working days of any approval we require from the customer as we send you a proof to make sure the item is approved by you.
4. Returns & Replacement
Only products which are faulty are replaceable. However, we require photographic proof of damage to the product in order for this to be replaced.
5. What are the postage costs per order?
Postage – UK
2nd Class Royal Mail Signed For is £2.99
1st Class Royal Mail Signed For is £3.99
Special Next Day Delivery before 1pm is £8.99
Orders must be placed before 7am, and any confirmation on design must be confirmed by 9am or the order will be posted the following working day